Problem with Remote Access and Remote Assistance

Problem:You may receive following error messages in Remote Access Connection Manager and Remote Assistance Prepare System Restore:
- Cannot load Remote Access Connection Manager. Error 711

- Rundll32.exe Entry point not found.The procedure entry RemoteAssistancePrepareSystemRestore could not be located in the dynamic link library winsta.dll.

- Could not start the Remote Access Connection Manager service on Local Computer. Error 5: Access is denied

- Restrui.exe Entry point not found. The procedure entry Remote Access Connection Manager and RemoteAssistancePrepareSystemRestore related error messages appears in Windows XP could not be located in the dynamic link library winsta.dll

Cause:You must have tried to upgrade from windows XP home to Windows XP Professional after installing SP1.

After installing SP1 for Windows XP you try to use System Restore to bring to state before the installation of service pack was made


Resolution:

Link to Resolution for Remote Access and Remote Assistance