Nov 8, 2007

Customer Support Numbers for different Computer manufacturer

You can use these following numbers to call different computer manufacturer support desk:

Acer-------------------------------------- (800) 445 - 6495
Linksys -----------------------------------(800) 326 – 7114
America Online ---------------------------(888) 346 – 3704
AST --------------------------------------(800) 727 – 1278
Compaq---------------------------------- (800) 652 – 6672
Dell --------------------------------------(888) 560 – 8324
Digital (DEC) -----------------------------(800) 354 – 9000
Gateway ---------------------------------(800) 846 – 2000
Hewlett Packard------------------------- (800) 724 – 6631
IBM -------------------------------------(800) 772 – 2227
Maxtor ----------------------------------(800) 262 – 9867
NEC------------------------------------- (800) 632 – 4636
Netscape-------------------------------- (800) 411 – 0707
Packard Bell -----------------------------(800) 733 – 4411
Toshiba---------------------------------- (800) 457 – 7777

Microsoft Products Support Contact Numbers

If you are using any of the Microsoft products and need the support contact number then following are the numbers :

Microsoft support contact numbers:

IMU (MS Games & Hardware) --------------------------(425) 637 - 9308
MS-DOS------------------------------------------------ (425) 646 - 5104
Windows 3.1 & 3.11 for Workgroups ---------------------(425) 637 - 7098
Internet Explorer 3, 4 & 5------------------------------- (425) 635 - 7123
Plus! (95 & 98)------------------------------------------ (425) 635 - 7122
Office Setup/ Office Assistant ---------------------------(425) 635 - 7056
Money-------------------------------------------------- (425) 635 - 7131
Excel ----------------------------------------------------(425) 462 - 9673
Outlook -------------------------------------------------(425) 635 - 7130
FrontPage----------------------------------------------- (425) 635 - 7088
Works ---------------------------------------------------(425) 635 - 7130
Back Office ($195) ---------------------------------------(800) 892 - 5234
MS Public Relations (Press Inquiries) ------------------(425) 637 - 9707
PSS Sales (Setup PPI Account) -------------------------(800) 936 - 3500

Note:Lapnol is not responsible for any changes made to the above information

Nov 7, 2007

keys through which we can get into BIOS of different computers

Following are the keys to get into BIOS of different computers:
(press these keys at the time of starting your computer to get into BIOS setup)

Acer------------------Ctrl-Alt-Esc
ALR PC---------------Ctrl-Alt-Esc or F2
AMI BIOS-------------Del or F1 or F2
Aptiva--------------------F1
AST, Advantage----------Ctrl-Alt-Esc
Award BIOS--------------Del or Ctrl-Alt-Esc
Compaq----F10 ( when the cursor is blinking in the top right corner of the screen)
Dell----------------F1 or Del or Ctrl-Alt-Enter (Some require pressing reset twice )
DTK BIOS-----------------Esc
Gateway 2000--------------F1
Hewlett Packard-------------F1
IBM Older models-----------hold down both mouse buttons
IBM PS/1 late model Value Point and 330s---------------F1
IBM PS/2------------------------------------------------Ctrl-Alt-Ins
IBM PS/2 with reference partition------------------------Ins
IBM Some PS/2s, such as 75 and 90----------------------Ctrl-Alt
IBM Some PS/2s when pointer at top right of screen------Ctrl-Ins
Fortiva 5000---------------------------------------------Ctrl-Alt-A
NEC------------------------------------------------------F2
Packard Bell----------------------------------------------F1 or F2
Phoenix BIOS---------------F1 or F2 or Ctrl-Alt-Esc or Ctrl-Alt-S or Ctrl-S or Ctrl-Alt-Ins
Sharp Laptop 9020----------------------------------------F2
Sony------------------------------------------F3 while you are starting the PC, then F2 or F1
Tandon---------------------------------------Ctrl-Shift-Esc or Ctrl-Alt-Esc
Toshiba Laptops------------------------------Toshiba Utility
Toshiba---------------------------------------Esc or F1
Olivetti PC Pro--------------------------------Shift-Ctrl-Alt + “NumericPadDel”
Miscellaneous PC's----------------------------Ctrl-Esc or Ctrl-Alt and +
Zenith----------------------------------------Ctrl-Alt-Ins

Error Message:NTLDR missing

Problem:you might get error message saying NTLDR missing.

Solution:
1) Insert the Windows XP bootable CD into the computer.
2) When prompted to press any key to boot from the CD, press any key.
3) Once in the Windows XP setup menu press the "R" key to repair Windows.
4) Log into your Windows installation by pressing the "1" key and pressing enter.
5) You will then be prompted for your administrator password, enter that password.
6) Copy the below two files to the root directory of the primary hard disk. In the below example we are copying these files from the CD-ROM drive letter "E". This letter may be different on your computer.
copy e:\i386\ntldr c:\ copy e:\i386\ntdetect.com c:\
7) Once both of these files have been successfully copied, remove the CD from the computer and reboot.

Problem with Remote Access and Remote Assistance

Problem:You may receive following error messages in Remote Access Connection Manager and Remote Assistance Prepare System Restore:
- Cannot load Remote Access Connection Manager. Error 711

- Rundll32.exe Entry point not found.The procedure entry RemoteAssistancePrepareSystemRestore could not be located in the dynamic link library winsta.dll.

- Could not start the Remote Access Connection Manager service on Local Computer. Error 5: Access is denied

- Restrui.exe Entry point not found. The procedure entry Remote Access Connection Manager and RemoteAssistancePrepareSystemRestore related error messages appears in Windows XP could not be located in the dynamic link library winsta.dll

Cause:You must have tried to upgrade from windows XP home to Windows XP Professional after installing SP1.

After installing SP1 for Windows XP you try to use System Restore to bring to state before the installation of service pack was made


Resolution:

Link to Resolution for Remote Access and Remote Assistance

Nov 6, 2007

Getting blank email messages in outlook express

Problem:You get blank email messages in your outlook express and this happens when your mail box get full.

Solution:Delete temporary Internet files by opening Internet explorer and going to Internet options and then general tab.

Open windows folder from c: drive
in the left pane expand the partition on which windows is installed and Expand the Windows folder after expanding temp folder too,in the right pane select files and delete them.

Nov 3, 2007

Unable to install .NET Framework 1.1 Service Pack 1 update

Problem:Get an error message when you try to install the .NET Framework 1.1 Service Pack 1 update from the microsoft update website saying "Updates were unable to be successfully installed"

Solution:Follow these steps to resolve this issue:

1.) Go to Add/Remove programs from control and remove .NET Framework 1.1 and similarly if you find .NET Framework 2.0 as well remove it.
2.) Now go to registry by typing regedit in run command and delete following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup
3.) Now go to run,type system32 and delete following files:
URTTemp and Mscoree.dll
4.) Now go to run again and type Microsoft.NET and delete framework folder.
5.) In run command type msiexec /unregister and click ok
similarly in run type msiexec /regserver.
6.) Restart the computer and
Install .Net Framework 1.1

If your computer uses .Net Framework 2.o then
Install .Net Framework 2.0

Not getting options to change wallpaper in Windows XP

Problem: You might come across the problem that in Windows XP you do not get the options to change the wallpaper in desktop display properties.

Cause:You come across this problem when the registry keys for this particular application is set to hide or lock the display settings in Windows.

Resolution:Follow these steps to resolve this issue:
(note:please take a backup of your registry before performing these actions)

1.) Type regedit in run command to get into registry
2.) Locate the following path in registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System
3.) highlight system from the path above and on right pane look for "NoDispAppearancePage" value and delete this entry and similarly if you find NoDispCPL,NoDispBackgroundPage,NoDispScrSavPage,NoDispSettingsPage and wallpaper if you find just delete all these entries.
4.) Similarly as in step 3 locate the following path:
HKEY_LOCAL_MACHINE_\Software\Microsoft\Windows\CurrentVersion\Policies\System
5.) Repeat the step 3 and restart the computer to make these effects.

Nov 1, 2007

Problems in Windows Vista while working in wireless network

Problem:
If you try to use computer authentication and user authentication to switch the client computer to different VLANs. However, the client computer does not obtain the correct IP address during VLAN switching.

If different vendors provide more than one EAP method, the EAP method that is displayed in a wireless profile is not the EAP method that is actually selected.

A wireless profile that an independent hardware vendor (IHV) provides may be corrupted after you use the wireless profile user interface to edit the profile. When this problem occurs, you may receive an error message that Windows Explorer has crashed

Every time that you roam to a different wireless access point, you are prompted to provide a user credential. This problem occurs even if you have saved the user credential.

You registered a Protected Extensible Authentication Protocol (PEAP) method that the IHV provided. When you try to authenticate against an Internet Authentication Service (IAS) server, the server may reject the authentication, and the IAS server may send an error message that the authentication has failed. The Onex.dll file crashes when this problem occurs

Solution: Microsoft has introduced supported hotfix to solve these problems just follow the link below for the resolution

link to Problems in Windows Vista

Google introducing Maka-Maka in competition with Facebook

We all know that Microsoft has won the bid for Facebook and working in great success but what what about Google,well don't think that Google has lost bidding for Facebook,Google is real smart it doesn't want to waste money in bidding instead it will create its own social site in competition with Facebook.Google already got Orkut as social site but is planning big project hat includes social website which will give huge competition to Facebook i.e "Maka-Maka".Yes its true that Google is busy in creating huge project with Maka-Maka and currently Makamaka.com is owned by person from japan.So Google gonna make it brand name.If you are interested to know more about all this information then please visit the link below that is collected from http://www.techcrunch.com/

Click here to get information about Google's competition with Facebook